Privacy policy
At Luvora Gift Store, your privacy and personal information are important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.
By using our website, you agree to the practices described in this policy.
1. Information We Collect
When you visit or place an order on Luvora, we may collect the following information:
Personal Information
- Full name
- Shipping and billing address
- Email address
- Phone number
- Payment details (processed securely through payment providers)
Technical Information
- IP address
- Browser type
- Device information
- Cookies and website usage data
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Send order confirmations and tracking updates
- Improve website performance and user experience
- Prevent fraudulent transactions
- Send promotional emails or offers (only if you opt in)
3. Payment Security
All payments are processed securely through trusted third-party payment gateways.
Luvora does not store or have direct access to your full payment card details.
4. Cookies
Our website may use cookies and similar technologies to:
- Improve browsing experience
- Remember customer preferences
- Analyze website traffic and performance
You can disable cookies through your browser settings if preferred.
5. Sharing of Information
We do not sell, trade, or rent your personal information to third parties.
Your information may only be shared with trusted service providers necessary to operate our business, such as:
- Payment processors
- Shipping companies
- Website analytics providers
These partners are required to keep your information secure and confidential.
6. Data Protection
We implement appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.
However, no online transmission or storage system can be guaranteed to be 100% secure.
7. Your Rights
Depending on your location and applicable laws, you may have the right to:
- Access your personal information
- Request corrections or updates
- Request deletion of your data
- Withdraw marketing consent at any time
To make a request, contact us at:
8. Third-Party Services
Our website may contain links or integrations with third-party services.
We are not responsible for the privacy practices or content of third-party websites.
9. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time.
Any changes will be posted on this page with the updated effective date.
10. Contact Information
If you have any questions regarding this Privacy Policy or your personal information, please contact us: