Refund policy

Luvora 30-Day Satisfaction Guarantee

At Luvora, your satisfaction means everything to us. We proudly stand behind the quality of every product we offer.

If your order arrives damaged, defective, or incorrect, please contact our support team within 30 days of delivery at hello@luvoragift.com with your order number and clear photos of the issue.

Easy Returns

As a modern and eco-conscious brand serving customers worldwide, we do not require most items to be returned. Once your request is approved, you may keep, donate, or responsibly recycle the product.

Refund Policy

Approved refunds will be processed to your original payment method within 5–7 business days.

Please note:

• Delays caused by customs, courier services, or unforeseen shipping issues are outside our direct control.
• However, our team will always do our best to assist you and track your package until it reaches you safely.

Thank you for shopping with Luvora Gift Store 💖