Shipping policy

Thank you for shopping with Luvora Gift Store 💖
We are committed to delivering your order safely and efficiently, wherever you are in the world.

Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

During high-demand periods, holidays, or promotional events, processing times may be slightly extended.

Estimated delivery times vary depending on your location:

Please note that shipping times are estimates and may vary due to customs procedures, local courier delays, weather conditions, or peak seasons.

Once your order has been shipped, you will receive a tracking number via email so you can monitor your delivery status in real time.

If you do not receive tracking information within a few days after placing your order, please contact us at:

For international orders, customs fees, import duties, or local taxes may apply depending on your country’s regulations.

These charges are the responsibility of the customer and are not included in the product or shipping price.

While we work with trusted shipping partners, occasional delays may occur that are beyond our control.

If your package appears delayed or lost, please contact our support team and we will do our best to assist you in locating your order.

Please ensure your shipping address is correct before completing your order.

Luvora is not responsible for orders shipped to incorrectly provided addresses.

If your order arrives damaged, please contact us within 30 days of delivery with clear photos of the issue so we can help resolve it quickly.